Safety is our top priority.

We are committed to providing a secure and reliable experience for both drivers and passengers.

Passengers

Drivers

Driver and Vehicle Verification

All drivers and vehicles undergo thorough verification processes to ensure they meet safety standards.

Real-time GPS Tracking

Passengers can track their ride in real-time using GPS technology, providing peace of mind and security during the journey.

Emergency SOS Button

A dedicated SOS button within the app allows passengers to quickly alert authorities in case of emergencies, providing an added layer of safety.

Driver Rating and Feedback System

Passengers can rate their ride experience and provide feedback on drivers, helping maintain a high level of service quality and accountability.

Share Trip Status

Passengers have the option to share their trip status with trusted contacts, enabling them to monitor the journey and intervene if necessary.

In-app Safety Resources

Access to safety tips, guidelines, and emergency contacts within the app to educate and empower passengers on safety measures.

Passenger FAQ

Your Questions Answered

What if I don’t get an OTP?

Check that you typed your number correctly. If you did, click 'resend via SMS' or 'resend via Whatsapp.'

How are fares calculated?

Fares are calculated based on distance, time, and demand.

How do I rate my driver?

After your ride, you will receive a notification to rate your driver. Based on your ride experience, rate your driver accordingly.

What happens if my driver cancels the ride?

You'll receive a notification within the app informing you that your previous driver canceled. The app will automatically find you another available driver in your area. This process might take a few moments, and the estimated arrival time may change.